Last Updated: 01/01/2026
This Privacy Policy explains how Shashwat Technologies (“Company”, “we”, “us”, “our”) collects, uses, shares, and protects personal data when you visit our website, submit an enquiry, or engage our services.
By using our website or sharing information with us, you agree to the practices described in this policy.
1) Company Information (Data Fiduciary)
Legal Entity Name: Shashwat Technologies
Registered Address: Office no.1, Survey no-73, Sanand GIDC Road, Sanand, Ahmedabad, Gujarat – 382170
Email: info@shashwattechnologies.com
Phone: +91 8160189602
2) What Data We Collect
We may collect the following categories of personal data:
A. Data you provide directly
- Name, email, phone number, company name, designation
- Project requirements, messages, meeting notes, and documents/files you share
- Billing-related details (as required for invoicing and compliance)
B. Data collected automatically (website usage)
- IP address, device type, browser type, operating system
- Pages visited, time spent, clicks, referral/source pages
- Approximate location (derived from IP)
C. Data from third-party platforms (when you reach us via them)
- Limited profile/contact info you choose to share through platforms like Google, LinkedIn, Meta, etc., as per your settings on those platforms.
Important: Please avoid sending sensitive information (like passwords, OTPs, card details) over email/WhatsApp. If such information is needed for setup, we will guide you toward safer methods.
3) Why We Collect Data (Purpose of Processing)
We use personal data for:
- Responding to enquiries, scheduling calls, and preparing proposals/SOWs
- Delivering and supporting services (development, UI/UX, integrations, automation, consulting, etc.)
- Project communication, approvals, and operational coordination
- Invoicing, payment follow-ups, accounting, and legal compliance
- Website analytics, performance monitoring, and security
- Sending service updates/marketing communications only where permitted or consented
4) Legal Basis / Grounds for Processing
We process personal data based on one or more of the following:
- Consent (e.g., when you submit an enquiry or opt-in to communications)
- Contractual necessity (to deliver services under a Proposal/SOW)
- Legal obligation (tax, accounting, regulatory compliance)
- Legitimate uses permitted by applicable law (including security and fraud prevention)
5) Cookies & Analytics
We may use cookies and similar technologies to:
- Keep the website functional
- Understand traffic and usage patterns
- Improve user experience and measure performance
You can control cookies through your browser settings. Disabling cookies may affect some website features.
6) How We Share Personal Data
We do not sell your personal data.
We may share your data only when necessary with:
- Service providers / vendors (hosting, email, analytics, CRM, project management tools, payment/invoicing tools, API providers)
- Professional advisors (legal/accounting) under confidentiality obligations
- Government/regulatory authorities when required by law
All such sharing is limited to what is required for the intended purpose.
7) Data Retention
We retain personal data only as long as necessary for:
The purposes stated in this policy
Service delivery and support
Recordkeeping required by applicable laws (invoicing/accounting/tax)
Dispute resolution and enforcement of agreements
When data is no longer required, we take reasonable steps to delete, anonymize, or securely archive it.
8) Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal data, including:
- Role-based access control (need-to-know)
- Secure authentication practices for internal systems
- Vendor due diligence for core tooling
- Practical safeguards against unauthorized access, misuse, or disclosure
No method of transmission or storage is 100% secure, but we treat security as a non-negotiable operational standard.
9) Cross-Border Data Transfers
Depending on the tools and hosting providers used, your data may be processed or stored on servers located in India or other countries. Where applicable, we take reasonable steps to ensure appropriate safeguards with our vendors.
10) Your Rights
Subject to applicable law, you may have the right to:
- Request access to information about how we process your personal data
- Request correction of inaccurate personal data
- Request deletion/erasure (where legally applicable)
- Withdraw consent (where processing is consent-based)
- Register a grievance/complaint
- Nominate another person to exercise rights in certain cases (as per applicable law)
To exercise these rights, email us at info@shashwattechnologies.com.
11) Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal data of individuals under 18 years. If you believe a child has shared personal data with us, contact us and we will take appropriate action.
12) Third-Party Links
Our website may contain links to third-party websites/tools. Their privacy practices are governed by their own policies. We are not responsible for third-party content or privacy practices.
13) Grievance Redressal
If you have a complaint or concern about privacy or data handling, you can contact:
Grievance Officer (Privacy): Shashwat Technologies
Email: info@shashwattechnologies.com
Address: Office no.1, Survey no-73, Sanand GIDC Road, Sanand, Ahmedabad, Gujarat – 382170
We aim to acknowledge and resolve grievances within a reasonable timeframe as required by applicable law.
14) Updates to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with the updated “Last Updated” date.